Privacy policy

Thank you for choosing to use Tipinc (“Company,” “we,” “us,” or “our“). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at support@tipinc.tech.

This privacy notice describes how we might use your information if you:

• Download and use our mobile application, Tipinc
• Engage with us in other related ways, including sales, marketing, or events

Scope of Policy

In this privacy notice, if we refer to:

• “App,” we are referring to any application of ours that references or links to this policy, including the Tipinc app.
• “Services,” we are referring to our App, and other related services, including any sales, marketing, or events.Engage with us in other related ways, including sales, marketing, or events

Please read this privacy notice carefully to understand how we handle your information.

1. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you register on the App, express an interest in obtaining information about our products and services, or engage with us through our platform. This may include:

• Names, phone numbers, email addresses, job titles, and similar contact details
• Payment data related to transactions carried out on the platform
• Authentication and access credentials

Information Collected Through Our App

We may also collect information through various mechanisms on our App, such as:

• Geolocation Data: We may collect and store location-based information when you use our app.
• Mobile Device Access: We may request access to certain features on your mobile device, such as the camera, SMS, and other functions.
• Push Notifications: We may send you push notifications to notify you about updates or key account activity.

2. How We Use Your Information

We use personal information collected via our App for the following purposes:

• Account Creation & Log-In: Facilitating user account creation and log-in processes.
• Service Delivery: To deliver services to users, such as gratuity processing and employee payouts.
• User Experience: Enhancing user interaction through feedback, communications, and in-app features like notifications.
• Marketing & Promotions: Sending you marketing materials and product updates if you opt in to receive them.
• Security & Compliance: Safeguarding data and ensuring compliance with applicable laws and regulations.

3. Will Your Information Be Shared with Anyone?

We only share your information with third parties where it is necessary for our business purposes, including processing transactions and ensuring compliance with legal obligations. Your data may be shared in the following instances:

• Consent: When you give explicit consent to share information.
• Legal Compliance: When necessary for compliance with law, court orders, or regulations.
• Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred to another entity.

4. Data Security & Encryption

We take data security seriously and use technical and organizational measures to protect your information. This includes:

• SSL/TLS Encryption: Ensuring all data transfers between Tipinc and our backend are encrypted.
• Tokenization: Sensitive information such as payment details is tokenized to prevent unauthorized access.
• Data Encryption: All stored data is encrypted to ensure your information is secure even in storage.

5. Data Storage and International Transfers

Our servers are based in the United Kingdom, but your information may be stored and processed in other countries. We implement appropriate safeguards for cross-border data transfers to protect your personal data, including utilizing standard contractual clauses where applicable.

6. Retention of Your Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When there is no longer a need to keep your personal information, we will either delete or anonymize it.

7. Your Rights

You have rights regarding your personal information, including the right to:

• Access your data
• Request corrections to any inaccurate data
• Request deletion of your personal data
• Opt out of certain data collection activities, such as marketing emails

If you have questions or wish to exercise your rights, please contact us at support@tipinc.tech.

8. Updates to This Privacy Policy

We may update this privacy notice periodically. Any changes will be posted with an updated revision date, and significant updates may be communicated via email or through the App.

9. How to Contact Us

If you have any questions or comments about this notice, or if you wish to update or delete the information we collect from you, please contact us at support@tipinc.tech.